Privacy Policy

Seller: LUCRATIVE IT (PTY) LTD (trading as LucrativeIT)

Registration number: 2026/530452/07

Registered office / domicilium: 135 Stoneridge Drive, Edenvale, Gauteng, 1609, South Africa

Email: info@lucrativeit.co.za

Website: https://lucrativeit.co.za

Effective date: 20 July 2026

Information Officer (POPIA): Directors of LUCRATIVE IT (PTY) LTD — contact via info@lucrativeit.co.za

1. Introduction

We respect your privacy and process personal information in line with POPIA and other applicable SA law.

2. Scope

Applies to website visitors, customers, prospects, suppliers, and partners.

3. Information we collect

Identity and contact details; company details; delivery/billing addresses; order and payment references; warranty records; device/IP/browser usage data; and communications you send us.

4. How we collect

When you browse, quote, order, create an account, contact support, or submit warranty/return requests. We may also receive information from authorised distributors, couriers, and payment providers as needed to fulfil orders and claims.

5. Purposes

Order fulfilment; delivery; invoicing; support; warranty/RMA administration; fraud prevention; legal/tax compliance; website improvement (including analytics such as Google Tag Manager / Google Analytics where used); and service communications.

6. Marketing

Marketing is sent only with consent where required. You may unsubscribe at any time.

7. Sharing

We do not sell personal information. We may share with payment gateways (e.g. PayFast), couriers, authorised distributors (e.g. Esquire Technologies), manufacturers/ASPs for warranty, IT processors, professional advisers, and regulators where required.

8. Security and retention

We apply reasonable technical and organisational measures. Retain data only as needed for the purposes above, warranties, tax/legal obligations, and dispute handling, then delete or de-identify.

9. Your rights

Subject to law: access, correction, deletion where permitted, objection, withdrawal of consent, and complaints to the Information Regulator (South Africa).

10. Cookies

See our Cookie Policy. Analytics cookies may be used to understand site usage.

11. Cross-border transfers

Where providers process data outside South Africa, we take reasonable steps consistent with POPIA.

12. Children

Our shop is aimed at persons 18+ / business purchasers.

13. Changes

The website version of this policy applies from publication.

14. Contact

info@lucrativeit.co.za